Is there a reason for this sizing issue?Ī: Need to make sure the step size on the Graphtec cutter matches the step size set in the software in the Cutter Settings. Q: When I send my designs to the Graphtec cutter the sizing is about 1.5 times larger than what has been entered in the screen. So now you will adjust these numbers accordingly in order to resolve the scaling issue. Most of the time these will be set to 1.0 and 1.0. Values are based off a 1 x 1 inch square. If it is cutting too small, Increase the values. what settings can be changed to make it accurate?Ī: In the software, When you hit cut to bring up the cut window, click the settings button and there are settings for X and Y resolution. Everything is cutting smaller than what it should be. Q: I am trying to get my cutter to cut right size. When set to Origin Point, it should automatically shift the design so that it starts cutting where the blade origin is set on the machine. how to do it?Ī: When you hit cut to bring up the cut window you can set the Cut mode to WYSIWYG or Origin Point. Q: I want to cut at the beginning of my vinyl so exactly as I vectors place in my software and that it begin cutting at the beginning of the roll, and not at the back left or right of the roll. are you using a USB to Serial adapter or straight USB only? What cutting machine model are you using? 2. If it still does not work, please answer these questions, so we can more efficiently help you with your issues: 1. What am I missing or doing wrong?Ī: Make sure you have the latest USB driver installed, and make sure you have selected the correct connection mode and port. Q: I get an error telling me the Cutting Machine can't be found. Please contact us to add the cutter that are requested. If you do not find your vinyl cutter in the list. Click here to find all current models that are supported by Easy Cut Studio. Q: What kind of vinyl cutters are supported?Ī: Easy Cut Studio supports a variety of vinyl cutters including Roland, GCC, USCutter, Mimaki, Vevor, Graphtec, Secabo, Pixmax, Jinka, Redsail, Vinyl Express machines and so on. Q: The cutter just cuts random lines and not the image, How to fix it?Ī: If you are using macOS, Click here to download the latest version of Easy Cut Studio and reinstall it. Please download the latest version from our website and reinstall it. Q: I'm using macOS, Why does my cutter stop during the cutting process?Ī: The latest version of Easy Cut Studio fixes compatibility issues with macOS. But don't worry, just reach out to our tech support team and ask for a trial extension. Q: The trial version says it’s expired but I’ve never used it.Ī: You might have installed and launched the trial version in the past. If it still does not work, please contact us, The support department will respond to your email within 12 hours (usually much quicker). Is there a generic one I can use?Ī: Yes, Please go to the Cutter menu -> Manage My Cutters and add the " Plotter Generic" option. Q: When I try to set up my cutter, it is not listed. With Eas圜ut Pro you can cut up to 1200 inches (30480mm) in length. We have a Pro version of Eas圜ut Software which does not have that limitation. Is this a limitation of the standard edition only?Ī: Yes, The maximum cutting length is 72 inches (1828mm). Q: It won't let me enter a value longer than 72 inches on the virtual mat. After deactivation, you can reuse your serial number to activate it on the new computer. To deactivate, start Easy Cut Studio and go to the Help tab, click Deactivate. The license is tied to a specific computer upon activation but you can always deactivate it from the original system first and move it to another computer anytime you want. Q: How to transfer license to another computer? In order to use all functions, you need to purchase a license from our online store. and All functions to save and export are deactivated in the demo version. Q: What are the limitations of the free demo?Ī: The demo version will cut a few horizontal lines through everything as a DEMO watermark.
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